Process

In 2011 I co-authored a paper on Enterprise 2.0. We posited, and not alone, that any future transformation would be fed by a combination of changes in the people that made up an organization, the processes those people used, and the technology that supported those. I find today, after an 18 month transformation that was forced upon much of the digital-knowledge based world, that this triangle is still relevant, and too-often ignored. (link to original paper included).