Information Management

White Paper: People, Process, Technology | Strategy for Enterprise 2.0

White Paper: People, Process, Technology | Strategy for Enterprise 2.0
Photo by Monstera on Pexels.com

In 2011 I co-authored a paper on Enterprise 2.0. We posited, and not alone, that any future transformation would be fed by a combination of changes in the people that made up an organization, the processes those people used, and the technology that supported those. I find today, after an 18 month transformation that was forced upon much of the digital-knowledge based world, that this triangle is still relevant, and too-often ignored. (link to original paper included).

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#CollabTalk TweetJam January 2021

#CollabTalk TweetJam January 2021
#CollabTalk TweetJam "The Need for Community Management and Governance"

Today Christian Buckley kicked off 2021 with the first TweetJam of the year discussing community management and governance. If you've never participated in a TweetJam, it's intense. 50-70 panelists take a list of 7 questions and discuss in a feeding frenzy I can only equate to throwing chum into shark-infested waters. It's glorious! This post includes my and some of my favorite responses to the 7 questions posed during this TweetJam. Check it out!

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The DoD’s Cross-Command Telework Platform Expires Soon, What’s Next?

The DoD’s Cross-Command Telework Platform Expires Soon, What’s Next?
Enabling command-level controls in a centralized tenant

In this article, Jay and his co-author kick off a series looking at the collaboration needs of the United States Department of Defense and how they can create a Modern Workplace environment as their temporary work-from-home environment expires.

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The Ultimate Guide to External Sharing with Microsoft Teams

The Ultimate Guide to External Sharing with Microsoft Teams
Collaboration and External Sharing with Microsoft Teams

In this article, Jay discusses the capabilities and limitations of sharing content with external users within Microsoft Teams: External Access, Guest Access, and External Sharing (for SharePoint only).

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5 Best Practices for Microsoft Teams and Information Management

5 Best Practices for Microsoft Teams and Information Management
Information Management for Microsoft Teams

In this article, Jay details the following 5 tips you can do for your roll-out to ensure your users are able to get the most out of Microsoft Teams: 1. Map and Understand Your Information 2. Implement a Classification Schema 3. Assign Actions to Terms and Deploy Across Office 365 4. Streamline the User Experience 5. Maintain Compliance and Integrity

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Should All Content Be Classified as a Record? (NARA Series #8)

Should All Content Be Classified as a Record? (NARA Series #8)
NARA Readiness - Records Management

In this article Jay shares common definitions of a Record and details the following six steps to ensure your agency meets NARA's mandate: 1. Understand the requirements to develop the right strategy. 2. Clean up the clutter. 3. Develop a Risk/Value framework. 4. Engage the right sponsors to gain buy-in. 5. Find and deploy the right tools to meet YOUR needs. 6. Ensure you can report on the right information

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